NaijaVisaFast Refund Policy

Visa Services

Due to the nature of our service and the guarantee that all visa applications will be granted, we do not offer refunds for visa processing fees. Once a visa application has been submitted and the processing fee has been paid, it is non-refundable. However, where an applicant has been identified as a security threat by the Nigerian government, a 90% refund will be made.

Visit Nigeria Packages

We understand that travel plans can change. Our refund policy for Visit Nigeria packages is designed to be fair while covering administrative costs associated with your booking.

1. Refund Requests Made at Least One Month Before Travel Date:

   • A 10% administrative charge will apply.

   • The remaining 90% of the package cost will be refunded.

2. Refund Requests Made 3 Days to Day of Visit:

   • A 50% administrative charge will apply.

   • The remaining 50% of the package cost will be refunded.

How to Request a Refund

To request a refund, please contact our customer service team at [email address] with your booking details and the reason for your cancellation. Our team will process your request in accordance with the above policy and confirm your refund amount and timeline.

Exceptions

In cases of force majeure or other extraordinary circumstances, please reach out to our customer service team to discuss potential exceptions to this policy. Each case will be reviewed individually, and we will do our best to accommodate reasonable requests.

Contact Information

If you have any questions about our refund policy or need assistance with a refund request, please contact us at:

• Email: cs@naijavisafast.com

• Phone: +2348099100002

• Address: 45a Sobo Arobiodu street, Ikeja GRA.

We appreciate your understanding and look forward to providing you with exceptional service.